Congratulations on your purchase of a Sony Reader Pocket Edition™!

Harlequin Mills & Boon Limited and www.millsandboon.co.uk are totally committed to the very highest level of customer service and this includes protecting your privacy and treating your personal information with the utmost confidentiality. We use the information we collect about you to process orders and to provide an individual and personalised experience and shopping area for you at www.millsandboon.co.uk.

Information we collect and why?

• Each order you make with us requires that you provide us with your name, e-mail address, delivery address, credit or debit card number and the card's expiry date. This permits us to process and fulfil your orders and to notify you of the status of your order.
• We also ask for your telephone number which enables us to contact you urgently if there are any problems with your order.
• When you enter a contest or other promotional feature, we may ask for your name, address and e-mail address so we can administer the contest and notify winners.
• We personalise your shopping service by using your purchases to shape our recommendations about other books that might be of interest to you. We also monitor customer traffic patterns and site usage to help us develop the design and layout of our site.
• We may also use the information we collect to occasionally notify you about important functionality changes to the Web site, new services and special offers that we think you'll find useful. If you would rather not receive this information, please send an e-mail to customer.relations@hmb.co.uk or dataman@hmb.co.uk.

What do we do to protect your information?
When you place orders or access your account information, we offer the use of a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, as required by the UK Data Protection Acts of 1984 and 1998, we follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access. Our security procedures mean that we may occasionally request proof of identity before we are able to disclose sensitive information to you.

Apart from being sweet treats, what do you need to know about "cookies"?
Cookies are small pieces of information that are stored by your browser on your computer's hard drive. Our cookies do not contain any personally identifying information, but they do enable us to relate your use of our site to information that you have specifically and knowingly provided to us. Most browsers automatically accept cookies, but you can usually change your browser to prevent that. Even without a cookie, you can still use most of the features on our site, including placing items in your shopping basket and purchasing them.

Will we disclose the information we collect to outside parties?
www.millsandboon.co.uk may choose to sell, trade or rent your personal information to trustworthy third parties, but should you wish us not to do so then send a blank e-mail message to customer.relations@hmb.co.uk or dataman@hmb.co.uk. (If you use more than one e-mail address to access us, send this message from each e-mail account you use.) Also, we may provide aggregate statistics about our customers, sales, traffic patterns and related site information to reputable third-party vendors, but these statistics will not include any personal identifying information.

Should you never want to receive any announcements or special offers from us, please send a blank e-mail message to customer.relations@hmb.co.uk or dataman@hmb.co.uk to change your preferences. Remember to change your preferences for each of the e-mail accounts you have given us.

In Summary
We are committed to protecting your privacy. We use the information we collect on the site to make your time and interest in www.millsandboon.co.uk possible and to enhance your overall experience at www.millsandboon.co.uk.

Your Consent
By using our site, you consent to the collection and use of this information by www.millsandboon.co.uk. If we decide to make any changes to this privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it.

PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS SITE.

Access and use of millsandboon.co.uk are subject to the millsandboon.co.uk Privacy Policy, and the terms and conditions set out below (together, the "Terms and Conditions"). If you do not agree to these Terms and Conditions, please do not access or use millsandboon.co.uk. We reserve the right to change these Terms and Conditions from time to time by updating this posting. Please check these Terms and Conditions periodically for changes. Your continued use of millsandboon.co.uk following the posting of changes to these Terms and Conditions will mean you accept those changes.

Copyright
All web-site design, text, graphics, the selection and arrangement thereof, and all software compilations, underlying source code, software (including applets) and all other material on this web-site are copyright Harlequin Mills & Boon Limited and its affiliates, or their content and technology providers. ALL RIGHTS RESERVED. Any use of materials on this web-site without the prior written permission of Harlequin Mills & Boon Limited is strictly prohibited.

Trademarks
(r) and TM indicate trademarks which are owned by or used under license by Harlequin Mills & Boon Limited and/or www.millsandboon.co.uk. Unauthorised use of any trademarks which are owned or used under license by Harlequin Mills and Boon Limited or www.millsandboon.co.uk. is strictly prohibited. Other product and company names mentioned on this web-site may be the trademarks or registered trademarks of their respective owners and are subject to all applicable trademark protection laws.

Conditions of Web site Use
No contract will subsist between you and www.millsandboon.co.uk. or Harlequin Mills & Boon Limited for the sale by it to you of any product unless and until www.millsandboon.co.uk. or Harlequin Mills & Boon Limited accepts your order by email confirming that it has shipped your product. That acceptance will be deemed complete and will be deemed for all purposes to have been effectively communicated to you at the time www.millsandboon.co.uk. or Harlequin Mills & Boon Limited sends the email to you (whether or not you receive that email). For the avoidance of doubt, any such contract will be deemed to have been concluded in the United Kingdom. Further, any such contract will be interpreted, construed and enforced in all respects in accordance with the laws of England, and you and Harlequin Mills & Boon Limited irrevocably submit to the non-exclusive jurisdiction of the English Courts.

Disclaimer
TO THE FULLEST EXTENT PERMITTED AT LAW, WWW.MILLSANDBOON.CO.UK AND HARLEQUIN MILLS & BOON LIMITED ARE PROVIDING THIS WEB SITE AND ITS CONTENTS ON AN "AS IS" BASIS AND MAKES NO (AND EXPRESSLY DISCLAIMS ALL) REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, WITH RESPECT TO THIS WEB SITE OR THE INFORMATION, CONTENT, MATERIALS OR PRODUCTS INCLUDED IN THIS SITE INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN ADDITION, WWW.MILLSANDBOON.CO.UK AND HARLEQUIN MILLS & BOON LIMITED DO NOT REPRESENT OR WARRANT THAT THE INFORMATION ACCESSIBLE VIA THIS WEB SITE IS ACCURATE, COMPLETE OR CURRENT. Price and availability information is subject to change without notice.

Except as specifically stated on this web-site, to the fullest extent permitted at law, neither www.millsandboon.co.uk and nor Harlequin Mills & Boon Limited nor any of their affiliates, directors, employees or other representatives will be liable for damages arising out of or in connection with the use of this Web site or the information, content, materials or products included on this site. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.

Our Privacy Policy, available at http://www.millsandboon.co.uk/privacy.asp is incorporated herein by reference. By accepting this Agreement, you expressly consent to the use and disclosure of your personally identifiable and other information as described in the Privacy Policy.

Online Shopping - Returns: Customer Satisfaction is our most important goal. If you are unhappy with your order for any reason please contact Customer Service.

Links with Other Sites: millsandboon.co.uk is not responsible for the content of any other site linked to or from our sites. If you link to another site outside millsandboon.co.uk, you leave our sites. If you decide to link to another site, you do so entirely at your own risk. Millsandboon.co.uk may provide links from our sites to other sites, but this is done solely as a convenience to you and in no way should be interpreted as an endorsement, clearance or approval of any content, sponsor or owner of any other site. MILLSANDBOON.CO.UK MAKES NO WARRANTY EXPRESS OR IMPLIED AS TO ANY SUCH LINKED SITE INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF THE ACCCURACY, OWNERSHIP, VALIDITY OR LEGALITY OF ANY CONTENT OF A LINKED SITE.

Copyright: The user many not commingle any portion of millsandboon.co.uk with any other information and shall not edit, modify, or alter any portion. All of millsandboon.co.uk's own content is property of Harlequin Mills & Boon Limited or is licensed to Harlequin Mills & Boon Limited. Our content is for your own personal use and any commercial uses are prohibited.

Scope of agreement: Except where stated otherwise, the term millsandboon.co.uk used on this web site shall be deemed to include Harlequin Mills & Boon Limited and their respective companies.

Fees & Payments: You agree to pay all fees and charges incurred in connection with your User name and password, including applicable taxes and communications.

Site content: The user expressly acknowledges that millsandboon.co.uk makes no warranties or representations regarding the content of the web site: There are no warranties or representations made regarding the content of the web site in terms of how current it is, its accuracy, or its completeness.

Indemnity: Upon millsandboon.co.uk's request you agree to defend, indemnify and hold harmless millsandboon.co.uk and its affiliates, representatives, officers, directors and employees from all liabilities, claims, costs and expenses, including legal fees, that arise out of or in connection with your use of the site.

Governance: This Agreement shall be governed in all respects by English laws. Both parties submit to the jurisdiction of England and further agree that any cause of action arising under this Agreement shall be brought exclusively in the English courts. If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced. Our failure to act with respect to a breach by you or others does not waive our right to act with respect to subsequent or similar breaches. If we ask a third party to provide services through our Network or for your Membership, the provisions of this Agreement shall apply to your use of their services. We shall not be liable for any delay or failure to perform resulting directly or indirectly from any causes beyond our reasonable control. This Agreement sets forth the entire understanding and agreement between us with respect to the subject matter hereof, save that nothing shall hereby be construed as attempting to limit or exclude liability for fraud or fraudulent misrepresentation.

The services hereunder are offered by millsandboon.co.uk a division of Harlequin Mills & Boon Limited, a United Kingdom corporation, located at 18/24 Paradise Road Richmond Surrey TW9 1SR UNITED KINGDOM. Our telephone number is +44(0) 20 8288 2800.

Our Company Details:
Harlequin Mills & Boon Limited
Registered office:
Eton House
18-24 Paradise Road
Richmond
Surrey.
TW9 1SR
United Kingdom
Registered in England No. 100449

Phone:
Non-UK residents: +44 20 8288 2800
UK residents only: 020 8288 2800
Fax:
Non-UK residents: +44 20 8288 2898
UK residents only: 020 8288 2898

Vat. Reg. Nos. GB 232433496

SONY Terms & Conditions:

1. Customers purchasing a selected Reader Pocket Edition™ product at participating stores between 8th February and 14th March 2010 inclusive may claim one free leather case & up to 10 free titles. All purchases and mailing addresses must be within the UK & Ireland.

2. Products included in this promotion are: PRS300/S.CEW & PRS300/R.CEW.

3. Choice of leather case is subject to availability.

4. The 10 free titles available are subject to change without prior notice.

5. Only 1 claim per person, per household will be accepted.

6. This offer is not available in conjunction with any other promotion, included, but not limited to, Reader gift bundles.

7. To claim your free leather case and eBook voucher please send your completed claim form, clearly stating which leather case you have selected, together with your original sales receipt and European Guarantee Information document to: Reader Leather Case Promotion, PO Box 100, Diss, Norfolk, IP98 1SY.

8. All claim forms should be received no later than 15th April 2010. No claim forms will be accepted after this date. (If the purchase was via a credit agreement, please supply a copy of the agreement as well as the sales receipt.)

9. The offer is not available on product which has not been supplied and distributed by Sony United Kingdom Limited within the UK and Republic of Ireland. Please check with your dealer to ensure your product is eligible before purchasing to avoid disappointment.

10. Your original sales receipt and European Guarantee Information Document will be returned to you with your case and eBook voucher.

11. Should you have any queries on your application, please phone the Hotline on: 01379 649499.

12. Only original claim forms will be accepted. We suggest you make copies of all documents before posting them and send claims via signed-for post.

13. Proof of posting will not be accepted as proof of receipt. No responsibility can be accepted for claim forms lost, damaged or delayed in transit.

14. Illegible or altered claim forms will be deemed void, as will claim forms not completed in accordance with these Terms and Conditions.

15. Please allow 28 days for receipt of your leather case and eBook voucher. Should this not arrive, or if there be a problem with your leather case or eBook voucher on receipt please call the hotline on: 01379 649499 within 28 days otherwise the goods will be deemed accepted as delivered.

16. There is no cash or credit alternative to this offer.

17. The promotional eBook voucher is required in order to claim the free downloads and should be redeemed in accordance with these terms and conditions as detailed on www.everyonesreading.com/sony

18. The promotional eBook voucher will be delivered along with the leather case.

19. The eBook voucher is valid only for 10 downloads of eBook titles available from www.everyonesreading.com/sony and is valid until 15/05/2010.

20. Employees of Sony United Kingdom Limited, their agents, their family and anyone connected are not eligible to participate in this promotion.

21. All instructions given within this leaflet and claim form are part of these Terms and Conditions.

22. By claiming the leather case and eBook Voucher, applicants will be deemed to have read and accepted these Terms and Conditions. Promoter: Sony United Kingdom Limited, The Heights, Brooklands, Weybridge, Surrey KT13 0XW. (Please do not send claim forms to this address). 'Sony', 'make.believe', 'Reader Pocket Edition' and their logos are trademarks or registered trademarks of Sony Corporation.